Documentation

Customer guide for onboarding, operations, and evidence-ready reporting.

  1. Platform Overview

    What the software does — Erasure, Drive Diagnostics, and Hardware Diagnostics modules explained.

  2. Purchase and Portal Setup

    Purchase workflow, account creation, and portal navigation for admins and operators.

  3. ISO and Boot Media

    ISO download, bootable USB preparation, and BIOS/UEFI configuration guidance.

  4. Authentication and Network

    Operator authentication, network setup requirements, and cloud login configuration.

  5. Operations Guide

    Running diagnostics and erasure operations, managing sessions, and generating reports.

  6. Safety and Support

    Best practices, safety guidelines, and support checklist for field operations.